Whenever the WPBakery team release a new version of the plugin, we test thoroughly before rolling it out on client websites.

We also test a version of your website in a staging environment before updating your live website.

WPBakery support only helps you with issues related to their plugin. We take responsibility for the whole WordPress stack.

Not necessarily, but it would help.

If you are hosting with a third party and there are issues with it, it will be up to you or your developer to liaise with them to resolve.

If we are hosting your website, the same team of staff looking after it is taking care of hosting.

We can, of course, liaise directly with your hosting provider, but that comes at an extra cost.

You can absolutely do that.

Our customers prefer to hand over support and maintenance work to use so that they can focus on running their business.

We use AI internally too. It helps us work faster and more precisely, and keep costs down.

Of course. Get in touch to let us know what you want.

If you’re on a Pro and Business plan our development rate is discounted too.